Easy & Reliable
Navigating the complexities of transfer planning for your clients can be daunting, but with Tripathon’s Transfer Service, it’s never been easier to find the perfect transfer options for your journey.
How to use Tripathon Travel’s Transfer booking to search for transfer options?
- Log in to the system using your credentials.
- Navigate to the “transfer” page using the main menu.
- Fill in the required information in the provided boxes:
- Specify whether you require a one-way or round-trip transfer.
- Enter the pickup and drop-off locations, such as hotels, airports, ports, or stations, and select from the dropdown menu.
- Choose the pickup time (note: for airport transfers, this is the pickup time, not the flight time).
- Select the number of adults and children for the transfer.
- Choose your preferred currency.
- Optionally, apply a markup to the prices if desired. Note that the markup will only be displayed when showing the results to your client; the booking itself will reflect the net price without the markup.
- Click the search button and wait for the results to populate.
- Review the available options and select your preferred one.
- Click on “book now” to proceed with the booking.
How to book a transfer?
* In the event of any issues with locating the passenger due to incorrect information, please note that the company cannot be held responsible. Accuracy is key to a seamless transfer experience.
Frequenly Asked Questions.
Currently, our platform operates by allowing bookings based on the name of the location rather than its full address to minimize potential errors. For instance, if you wish to book a transfer to or from the Sheraton Dubai Creek in Dubai, UAE, you would enter the hotel’s name “Sheraton Dubai Creek” instead of its address “Baniyas Street, Dubai, AE”.
However, our team is actively working on enhancements, and soon, users will have the option to select addresses or pins on a map as pickup points, providing a more versatile and precise booking experience.
At present, the system doesn’t support user cancellation for one segment of the round-trip transfer. Nevertheless, if your round-trip transfer is refundable and you need to cancel one transfer, you can reach out to our support team via one of our Helpdesk channels. They will be able to assist you with cancellations and modifications to your bookings.
Yes! Similar to the general logic of Tripathon System, any booking under “Confirmed” status, or any booking that is “vouchered” but not within the cancellation deadline, can be canceled free of charge at any time before the deadline specified on our system.
Certainly! Our transfer module offers support for various pickup locations, including malls, landmarks like museums, and large markets. Simply enter the name of the desired location, and if it appears in the dropdown menu, you can select it as either a pickup or drop-off point.
It is requested to add the passenger’s phone number. It will be mainly used in emergency cases such as when the driver is unable to locate the passengers, or when it’s necessary to update passengers with important information about their transfer. The phone number will not be used whatsoever for any purposes not related to the transfer service booked.
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